Help Center
Frequently Asked Questions
Common questions about CV Score evaluation and usage.
General
What is CV Score?
CV Score is an objective CV evaluation tool that analyzes your resume against multiple measurable categories used by professional recruiters. It provides structured feedback on content, formatting, and areas for improvement.
How long does analysis take?
Most CV evaluations complete within 60 seconds. Results are delivered directly to your browser in real-time.
What file formats are supported?
CV Score accepts PDF files up to 10MB. PDFs ensure consistent formatting and are the standard format for professional documents. Both native text PDFs and scanned documents (via OCR) are supported.
Do I need to create an account?
No. Free evaluations require no signup. Pro evaluations only require payment information at checkout.
Evaluation
What criteria are used for evaluation?
CVs are evaluated across multiple categories including content clarity, quantifiable achievements, section structure, formatting, keyword relevance, and length appropriateness. These criteria are based on standards used by professional recruiters.
How accurate is the evaluation?
CV Score uses consistent evaluation criteria with versioned algorithms. While no automated tool can replace human judgment, our criteria are designed to identify common issues that affect CV effectiveness.
Can CV Score help with ATS optimization?
The evaluation includes analysis of formatting and structure that affects ATS parsing. However, ATS systems vary significantly, and we recommend also testing with specific job postings when possible.
Is my CV compared to other users?
No. Your CV is evaluated against absolute criteria, not other users. This ensures consistent, reproducible results regardless of who else uses the service.
Privacy
Is my CV data stored?
No. Your CV is processed in an isolated environment and deleted immediately after analysis. We don't store, share, or retain any document data.
Who can see my CV?
Nobody. CV processing is fully automated. No human reviews your document during evaluation.
Is CV Score GDPR compliant?
Yes. We process minimal data, don't store documents, and don't track users. Our privacy-first approach exceeds GDPR requirements for data minimization.
Can I request data deletion?
Since we don't store CV data, there's nothing to delete. For payment records (Pro users), contact support and we'll remove your information within 30 days.
Technical
Why did my evaluation fail?
Evaluation can fail if the document is corrupted, password-protected, or contains only images without text. Ensure your PDF has selectable text or is a clear scanned document for OCR processing.
Can I evaluate the same CV multiple times?
Yes. You can evaluate the same CV multiple times to verify results. Note that free users have a 3-evaluation lifetime limit.
Does CV Score work on mobile?
Yes. The web application is fully responsive and works on mobile browsers. However, we recommend using a desktop for the best experience reviewing detailed results.
What browsers are supported?
CV Score works in all modern browsers: Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.
Still have questions?
Contact our support team for assistance.
support@cvscore.netWe typically respond within 24 hours.